Last updated: June 2026
Studyinfo is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have over it. It applies to all visitors and users of studyinfo.net regardless of where you are located, and is written to meet the requirements of the General Data Protection Regulation (GDPR) for users in the European Economic Area, the Digital Personal Data Protection Act 2023 (DPDP Act) for users in India, and the Personal Information Protection and Electronic Documents Act (PIPEDA) for users in Canada.
Please read this policy carefully. By using our website or submitting your information through any form on our platform, you agree to the practices described here.
Who We Are
Studyinfo is an international education consultancy and course directory that helps students find and apply to universities in the UK, Canada, and Europe. When this policy refers to “Studyinfo”, “we”, “us”, or “our”, it means the Studyinfo platform and the team operating it.
If you have any questions about this policy or how we handle your data, you can contact us at any time using the contact details at the bottom of this page.
What Information We Collect
Information You Give Us Directly
When you fill out a profile assessment form, contact form, or any other submission form on our website, we may collect your full name, email address, phone number, country of residence, academic history including grades and qualifications, details about backlogs or study gaps if you choose to share them, your target study destination, your budget range, and any other information you voluntarily include in your message or form submission.
We only collect information that is necessary to provide you with the service you are asking for. You are never required to submit sensitive academic details to browse our website or read our content.
Information We Collect Automatically
When you visit our website, our servers and analytics tools automatically collect certain technical information. This includes your IP address, browser type and version, operating system, the pages you visit on our site, the time and date of your visit, the website that referred you to us, and how long you spent on each page.
This information is collected through cookies and similar tracking technologies. It is used to understand how visitors use our website so we can improve it, and to measure the performance of our content. It is not used to identify you personally unless you have also submitted a contact form or profile assessment.
Information From Third-Party Tools
We use third-party services to operate our website. These include Google Analytics for website traffic analysis, Google AdSense for displaying advertising, and email marketing tools if you subscribe to any updates from us. These third parties may collect data independently according to their own privacy policies. We are not responsible for the data practices of third-party tools, but we only use tools that meet reasonable data protection standards.
How We Use Your Information
We use the information we collect for the following purposes.
To respond to your enquiry or profile assessment request. If you submit a form asking about your eligibility or options, we use your information to review your profile and contact you with a response.
To provide consultancy services. If you engage Studyinfo as a client, we use your academic and personal information to match you with suitable university programs, prepare your applications, and support your visa documentation process.
To improve our website and content. Anonymized analytics data helps us understand which pages are most useful, which content performs well, and where we can make improvements for future visitors.
To send you relevant updates or resources if you have opted in to receive them. You can unsubscribe from any email communications at any time using the unsubscribe link in the email or by contacting us directly.
To comply with legal obligations. In some circumstances we may be required to process or disclose your information to comply with applicable law, a court order, or a legitimate request from a regulatory authority.
We do not use your information for automated decision-making or profiling in any way that produces legal or similarly significant effects on you.
Legal Basis for Processing Your Data
For users in the European Economic Area, we process your personal data on the following legal bases under the GDPR.
Consent for any marketing communications you have opted into, and for non-essential cookies placed on your device.
Legitimate interests for website analytics that help us improve our service, provided those interests are not overridden by your rights and interests.
Contractual necessity for processing your information when you are an active client and we need your data to deliver the agreed service.
Legal obligation where applicable law requires us to process or retain certain information.
For users in India, we process your personal data in accordance with the Digital Personal Data Protection Act 2023. We collect and use your data based on your consent, which you provide when you submit a form on our website or engage our services. You have the right to withdraw consent at any time.
For users in Canada, we process your personal data in accordance with PIPEDA. We collect only the information necessary for the purposes identified in this policy, and we obtain your consent either expressly or implicitly depending on the nature of the information and the context of collection.
Who We Share Your Information With
We do not sell your personal information to anyone. We do not share your information with third parties for their own marketing purposes.
We may share your information in the following limited circumstances.
With universities, pathway colleges, or educational institutions as part of your application process, and only with your explicit knowledge and consent.
With trusted service providers who help us operate our website or deliver our services, such as email platforms, cloud hosting providers, and analytics tools. These providers are contractually required to handle your data securely and only for the purposes we specify.
With regulatory or legal authorities if we are required to do so by law, a court order, or a legitimate legal process.
In the event that Studyinfo undergoes a merger, acquisition, or transfer of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
Cookies
Our website uses cookies. A cookie is a small text file placed on your device when you visit a website. Some cookies are essential for the website to function. Others are used for analytics and advertising purposes.
Essential cookies are required for the website to work correctly. They cannot be disabled.
Analytics cookies help us understand how visitors use our website. We use Google Analytics for this purpose. The data collected is anonymized and aggregated.
Advertising cookies are used by Google AdSense to display relevant advertisements to visitors. These cookies may track your browsing behaviour across multiple websites to serve ads that are more relevant to your interests.
You can control cookie settings through your browser preferences at any time. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout. You can manage Google advertising preferences at adssettings.google.com.
Please note that disabling certain cookies may affect the functionality of our website.
How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected.
Enquiry form submissions and profile assessment data are retained for up to two years from the date of your last interaction with us, unless you ask us to delete it sooner or we are required by law to retain it for longer.
Website analytics data is retained in anonymized, aggregated form and is not subject to individual deletion requests.
If you become an active client, we retain your application and documentation data for up to five years from the completion of your engagement with us. This is to support any follow-up queries, visa reapplications, or reference needs that may arise after your initial placement.
Your Rights
Depending on where you are located, you have certain rights over your personal data. We take all rights requests seriously and will respond within the timeframes required by applicable law.
Right to access. You can request a copy of the personal data we hold about you.
Right to correction. You can ask us to correct any inaccurate or incomplete information we hold about you.
Right to deletion. You can ask us to delete your personal data. We will do so unless we are required by law to retain it or have another legitimate reason to keep it.
Right to restrict processing. You can ask us to limit how we use your data in certain circumstances.
Right to data portability. Where applicable, you can request your data in a structured, machine-readable format.
Right to withdraw consent. Where we rely on your consent to process your data, you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of any processing done before the withdrawal.
Right to object. You can object to our processing of your data where we rely on legitimate interests as our legal basis.
For users in India under the DPDP Act 2023, you have the right to access information about your personal data, correct or erase your data, and nominate a representative to exercise your rights on your behalf. You also have the right to raise a grievance with us directly and, if unresolved, to the Data Protection Board of India.
For users in Canada under PIPEDA, you have the right to access your personal information and to challenge its accuracy. You also have the right to complain to the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
To exercise any of these rights, contact us using the details below. We will respond within 30 days in most cases. For complex requests, we may require up to 90 days and will inform you if this is the case.
Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Our website uses HTTPS encryption. Access to stored personal data is restricted to team members who need it to perform their role. We review our security practices regularly.
No method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you become aware of any security concern related to your interaction with our website, please contact us immediately.
Children’s Privacy
Our website and services are intended for individuals who are 16 years of age or older. We do not knowingly collect personal data from children under the age of 16. If you believe we have inadvertently collected information from a child under 16, please contact us and we will delete that information promptly.
Links to Other Websites
Our website may contain links to third-party websites including university websites, government immigration portals, and scholarship databases. Once you leave our website, this Privacy Policy no longer applies. We encourage you to read the privacy policies of any external websites you visit. We are not responsible for the content or privacy practices of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in applicable law, or in the services we offer. When we make changes, we will update the date at the top of this page. For significant changes, we will make reasonable efforts to notify you directly if we hold your contact information. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.
Contact Us
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to raise a concern about how we have handled your information, please contact us.
Email: privacy@studyinfo.net
We will acknowledge your request within five business days and provide a full response within the timeframe required by the law applicable to your location.